Terms and Conditions
Please click here to read our Term and Conditions before booking. They contain important information about cancellations, including charges and refunds which will be strictly enforced. Please check your family diaries and calendars before making a booking.
How to Book
Complete the form below once and submit it. You will receive an immediate confirmation email. If you do not receive a confirmation email then please try again – you may not have completed the form correctly. Please check this, especially if you are completing the form on your phone.
Please put a note in your diary of the dates and times and locations that you have booked. This should also be on your confirmation email. We do not send out reminders.
How to Pay
You will receive an invoice within 24 hours. This will be from Quickbooks. If you have not received one, please check your junk and spam before contacting us. All payments must be received by the invoice due date. Bookings not paid for within this time will be released. No chasing emails will be sent. If you do not pay, your space will not be reserved.
If we receive a mistake payment e.g if you pay twice for a workshop or mistakenly transfer money into the account – there is a £10.00 admin fee that will be deducted from reimbursements.
We will acknowledge receipt of payment (this is not immediate – we are not in the office full-time) and will send you the venue details.